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FAQ

Below are some of our frequently asked questions regarding the programme. Within each of our modules we also answer FAQ’s specific to what you will be implementing at each phase of the programme so that you are well informed

FREQUENTLY ASKED QUESTIONS

Will this work for me and my health issues?

This programme offers health improvements for all that follow it and some of them are surprisingly quick improvements. There is weekly support available as well as additional support if required. Take the time you need to make the changes and results WILL come. We have a model that works and it has been tested on humans! The Diabetes Clinic is an evidence-based programme

Will I be able to manage this?

Of course you can and many others have. Let us presume that you have already achieved the hardest thing for a human being to do- to read and write. The solutions in our programme are simple and easy to follow. The Diabetes Clinic specialises in offering support for making changes and we can also support you to believe in yourself!

How long will it take to see results?

Expect to notice health improvements within just a few weeks of starting Phase 1. You will notice changes in your blood sugar levels, hunger and cravings, mental clarity, better energy, sleep and more. These are common benefits our clients notice quickly

How will I be charged for the programme?

Depending on which payment plan you have chosen will determine how you will be charged. If you select our upfront plan this is a one time charge when purchasing your membership. If you have chosen either of our 3 or 6 month payment plans you will be charged on the card provided monthly from day of initial purchase. You can update your card details anytime on your account profile to ensure no additional fees are applied for default payments. 

Do I need a computer for this programme?

A computer is ideal for a bigger screen but it is not essential.  You will be able to take part in our programme on a smartphone. You may also want to print off some resources. We can post resources to you upon request at the cost of printing and posting them to you

Is the support complimentary?

There are weekly complimentary webinars available for 6 months. These meetings will guide and support you to carry out your programme correctly. You can ask questions and hear from others. These weekly meetings will be recorded and uploaded for viewing for those people who do not tune in live. The closed facebook community is available to you long term, even after your membership has finished.There are additional services available that can be purchased for those who want more personal support or have specific needs. After your 6-month membership is completed, there is an option to purchase monthly memberships to stay plugged into all of the support, resources and services

What if I don't stick to the programme?

There will still be some health benefits achieved. We understand the forces against change and we can support you through them. It is human nature to not fully or easily sustain change. The Diabetes Clinic follows a well known model of change that is used worldwide which outlines the stages of change. We have a community of people that can encourage and inspire you. All you have to do is stay plugged into us and not give up on yourself!

Do you offer a refund?

Because we provide access to the full programme upon purchasing and joining our programme, there is a no refund policy. If your circumstances are particularly unusual or unexpected, we will work with you on an individual basis to find a suitable and fair outcome for you