Dr Matt Shelton
FREQUENTLY ASKED QUESTIONS
Below are some of our frequently asked questions regarding the programme. Within each of our modules we also answer FAQ’s specific to what you will be implementing at each phase of the programme so that you are well informed
Will this work for me and my health issues?
This programme offers health improvements for all that follow it and some of them are surprisingly quick improvements. There is support available to you and our programme compliments your medical care. Take the time you need to make the changes and results WILL come. We have a model that works and it has been tested on humans! The Diabetes Clinic is an evidence-based programme
Will I be able to manage this?
Of course you can and many others have. Let us presume that you have already achieved the hardest thing for a human being to do- to read and write. The solutions in our programme are simple and easy to follow. The Diabetes Clinic specialises in offering support for making changes and we can also support you to believe in yourself! The programme compliments your current medical practitioners
How long will it take to see results?
Expect to notice health improvements within just a few weeks of starting Phase 1. You will notice changes in your blood sugar levels, hunger and cravings, mental clarity, better energy, sleep and more. These are common benefits our clients notice quickly
How will I be charged for the programme?
each Depending on which payment plan you have chosen will determine how you will be charged. If you select our upfront plan this is a one time charge when purchasing your membership. If you have chosen monthly payments you will be charged on the card you provided each month from day of initial purchase.
Do I need a computer for this programme?
A computer is ideal for a bigger screen but it is not essential. You will be able to take part in our programme on a smartphone. You will receive regular emails that include short videos. You may also want to print off some resources.
Is the support complimentary?
Part of your membership are webinar recordings for each phase, regular email coaching for 12 months and a closed members Facebook page to guide and support you to carry out your programme correctly. You can ask questions and hear from other members. There are complimentary quick consults any time.
There are optional additional services available that can be purchased for those who want more personal support or have specific needs.
What if I don't stick to the programme?
There will still be some health benefits achieved. We understand the forces against change and we can support you through them. It is human nature to not fully or easily sustain change. The Diabetes Clinic follows a well known model of change that is used worldwide which outlines the stages of change. We have a community of people that can encourage and inspire you. All you have to do is stay plugged into us and not give up on yourself!
Do you offer a refund?
Because we provide access to the full programme upon purchasing and joining our programme, there is a no refund policy. If your circumstances are particularly unusual or unexpected, we will work with you on an individual basis to find a suitable and fair outcome for you